Communicate: Improve Your Relationships With Effective Communication Skills Conflict in a relationship is virtually inevitable. In itself, conflict isn’t a problem; how it’s handled, however, can bring people together or tear them apart. Poor communication skills, disagreements and misunderstandings can be a source of anger and distance, or a springboard to a stronger relationship and happier future. Next time you’re dealing with conflict, keep these tips on effective communication skills in mind and you can create a more positive outcome. Step 1.Stay Focused:Try not to bring up past hurts or other topics. Stay focused on the present, your feelings, understanding one another and finding a solution. Step 2.Listen Carefully: People often think they’re listening, but are really thinking about what they’re going to say next when the other person stops talking. Truly effective communication goes both ways. Step 3.Try To See Their Point of View: In a conflict, most of us primarily want to feel heard and understood. We talk a lot about our point of view to get the other person to see things our way. Step 4.Respond to Criticism with Empathy: When someone comes at you with criticism, it’s easy to feel that they’re wrong, and get defensive. Just try to look for what’s true in what they’re saying; that can be valuable information for you. Remember that the goal of effective communication skills should be mutual understanding and finding a solution that pleases both parties, not ‘winning’ the argument or ‘being right’. That's it! Thanks for you attention. 也许长了一点,你可以缩减一些,这些功夫我就不代劳了。